Connectivity issues are among the most common user complaints, especially in multi-brand ecosystems. Here are some possible causes:

• Protocol incompatibility – Ensure the panel supports Zigbee, Z-Wave, Wi-Fi, or Bluetooth based on the devices you're trying to control.

• IP Conflicts or Router Issues – Restart the router or assign static IPs to prevent conflicts.

• App or Integration Problems – Make sure third-party apps (e.g., Tuya, Smart Life, or Home Assistant) are properly linked and updated.

• Firmware Mismatch – Devices with older firmware may not respond to updated control panels.

Portworld Compatibility:

Portworld’s Android- and Linux-based smart control panels are designed to work with a wide range of protocols, including custom SDK/API integration. Portworld also offers integration support, helping clients pair devices from different brands for a seamless smart home experience.